Online Scheduling
Online scheduling is available for wellness visits (annual preventative exams) and gynecology office visits to diagnose and manage particular needs. If you need to schedule any other type of visit, please call one of our offices.
Helpful Information for Your Visit
Accepted Insurance
WHA takes Medicaid, Medicare and most commercial insurance plans. Check the list of insurance companies WHA is contracted with here.
Insurance and Billing Information
Does it sometimes feel like you need a degree in insurance to even understand your statement? Think of this as a crash course to help you understand how we bill for services and what questions to ask your insurance provider.
Language Access & Non-Discrimination Policies
Learn more about WHA’s free translation services and our commitment to non-discrimination.
Medical Records Release Form
If you would like to transfer your records to provider outside of WHA, download and complete this form. If you have a MyHealth account, you can also request your records there.
New Patient Checklist
Remember when mom made sure you had everything you needed? Think of this as mom’s checklist—only shorter.
No Surprise Billing
Learn more about your rights and protections against surprise medical bills.
Notice of Privacy Practices
Read WHA's Notice of Privacy Practices
Patient Rights and Responsibilities
Every good relationship has clear expectations—and we want this to be a very good relationship! Learn more about what you can expect from us and vice versa.
Patient Survey Program
If you have a visit in one of our offices, you could be asked to provide feedback through an online survey. Learn more about what we do with the information here.
Prenatal Patient Information
Here's all the information we covered with you at the beginning of your pregnancy and other helpful resources, including information from the CDC and American College of Obstetricians and Gynecologists on pregnancy and COVID-19.
Preparing for Your Office Visit
Masks are no longer required—but still greatly appreciated.
Preparing for Your Video Visit
Your clinician wants to be able to see and speak with you during your upcoming appointment, so please take a moment to make sure you're prepared.
Privacy & Security
Learn more about how we’re protecting you—and your health information.
Urgent Visits and After-hours Help
Life happens and we’re here when it does. Learn more about what to do when you think you need to be seen urgently or need help after hours.
Voiding Diary
If you’re seeing one of our urogynecologists to talk about urinary incontinence, we may ask you to keep track of things for a while before your visit. Download a copy of the voiding diary here.
Wellbeing Assessment and Other Online Forms
Help us get to know you before your visit or get reacquainted if it’s been a while. If you need to complete a wellbeing assessment, a urogynecology intake form—or any other online forms, you’ll have a notification in your MyHealth account.
What to Expect During a Physical Exam
This resource from the Oregon Medical Board provides more information on what to expect from various types of physical exams at the doctor's office, including how to advocate for your rights and what to know about medical chaperones.
Your Electronic Health Record
WHA is part of the Legacy Epic computer system for scheduling, medical records and billing. Learn more about what that means for you.
Your Test Results
Learn more about when--and how--you'll hear about your test results and how we'll work with you to adjust your treatment plan, if necessary.